Customs preparation is easier when the information describing a shipment is clear and consistent. Exact requirements depend on the goods, origin, destination and applicable rules, so a general checklist is a starting point, not a complete clearance instruction.

Check the basic details

Review the names and contact details of the parties involved, the goods description, quantities, values and packaging information. Where documents refer to the same shipment, check that the details agree or that any differences have a clear explanation.

Describe the goods clearly

Broad descriptions such as “items” or “parts” may not explain what is being shipped. Use an accurate description of the goods and their purpose. Do not guess classifications, values or product details when you are unsure; raise the question before submission.

Gather records, then confirm requirements

A commercial invoice, packing list and transport documents are common starting points. Depending on the shipment, further permits, certificates or other supporting information may be needed. Confirm the applicable requirements rather than assuming every consignment follows the same process.

Resolve questions before dispatch where possible

• Who supplies each document?
• Which details are still provisional?
• Are any goods subject to additional requirements?
• Who is responsible for charges at each stage?
• How should documents be shared securely?

Keep an organised copy of the latest version of each record. If a document changes, tell the people coordinating the shipment so an outdated version is not used accidentally.

Explore customs-clearing support or start an enquiry. Requirements and the service scope must be confirmed for your specific shipment.